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Aug 28, 2019
The World of Retail is Forever Changed Where once shopping meant interactions with products and people, now most ...
Aug 14, 2019
What a Great Time to be a Marketer Are you a Marketer? Perhaps in some way we are ...
Jun 1, 2019
A Journey Worth Knowing For many of us in the customer service business, we know that customers don't ...
May 1, 2019
Because We Have To ... How many compliance officers does it take to change a light bulb? Three. ...
Feb 11, 2019
LET'S HIT THE ROAD Though Punxsutawney Phil didn’t see his shadow (link: https://www.travelandleisure.com/travel-news/did-the-groundhog-see-his-shadow-today), the Polar Vortex reminds many ...
Jan 11, 2019
SO HERE WE ARE AGAIN Another year. It’s another opportunity to drive toward our goals. This will be ...
Nov 15, 2018
And so NOW what? Last weekend marked the beginning of the Holiday shopping season - which also happens ...
Oct 15, 2018
STALKING A CLAIM ... Insurance is one of those industries that gets a bad rap. If you were ...
Sep 15, 2018
A ROAD (MORE OR LESS) TRAVELED Perhaps Robert Frost said it best: Two roads diverged in a wood, ...
Aug 18, 2018
RETAIL- IS IT TIME YET? With Back-to-School shopping done for most of the country (except for those that ...
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