E-Newsletter

August 2019

The World of Retail is Forever Changed Where once shopping meant interactions with products and people, now most ...
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July 2019

What a Great Time to be a Marketer Are you a Marketer? Perhaps in some way we are ...
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June 2019

A Journey Worth Knowing For many of us in the customer service business, we know that customers don't ...
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May 2019

Because We Have To ... How many compliance officers does it take to change a light bulb? Three. ...
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February 2019

LET'S HIT THE ROAD Though Punxsutawney Phil didn’t see his shadow (link: https://www.travelandleisure.com/travel-news/did-the-groundhog-see-his-shadow-today), the Polar Vortex reminds many ...
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January 2019

SO HERE WE ARE AGAIN Another year. It’s another opportunity to drive toward our goals. This will be ...
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November 2018

And so NOW what? Last weekend marked the beginning of the Holiday shopping season - which also happens ...
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October 2018

STALKING A CLAIM ... Insurance is one of those industries that gets a bad rap. If you were ...
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September 2018

A ROAD (MORE OR LESS) TRAVELED Perhaps Robert Frost said it best: Two roads diverged in a wood, ...
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August 2018

RETAIL- IS IT TIME YET? With Back-to-School shopping done for most of the country (except for those that ...
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