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Benefit Product Details

Baggage Delay Reimbursement: Travel Services

You’re protected when your luggage is delayed

Baggage delays happen, but they don’t have to ruin your trip. When you use your covered card to purchase travel tickets, you can be reimbursed for essential items you buy if your checked baggage is delayed or misdirected. You are eligible for Baggage Delay Reimbursement when you purchase travel tickets with your covered card and your checked baggage is delayed or misdirected for more than four hours upon arrival at your destination (other than home). Certain terms, conditions and exclusions apply. In order for coverage to apply, you must use your card to secure transactions.


Emergency Evacuation and Transportation/ Repatriation of Remains Coverage

Add peace of mind to your itinerary

No one plans on becoming ill or injured when traveling – but it’s a good idea to have coverage, just in case. When you use your covered card to purchase travel tickets, this benefit can transport you to the nearest medical facility for treatment. Just contact the Benefit Administrator. They will make arrangements and ensure your needs are met. Wherever you are, help is just a phone call away. Certain terms, conditions and exclusions apply. In order for coverage to apply, you must use your covered card to secure transactions.


Emergency Medical / Dental Benefit

Count on emergency care while traveling

No one plans for the unexpected when traveling – but it’s good to be prepared. When you use your covered card to purchase travel tickets, you can be reimbursed for emergency medical or dental expenses you incur during your trip. Please Note: This benefit is supplemental to and in excess of any valid and collectible insurance or other reimbursement.
Keep in mind, you are eligible to receive this benefit when you book a trip of 5–60 consecutive days with your covered card, travel more than 100 miles from home and arrive at your destination using a common carrier. Certain terms, conditions and exclusions apply. In order for coverage to apply, you must use your covered card to secure transactions.


Hotel Theft Protection

Protect yourself against hotel room theft

When you use your covered card to pay for a hotel room in the U.S. or Canada, you can rest assured knowing you have Hotel Theft Protection. When forcible entry is evident, this coverage provides reimbursement for personal belongings stolen from your room. Certain terms, conditions and exclusions apply. In order for coverage to apply, you must use your covered card to secure transactions.


Lost Luggage Reimbursement

Lost luggage? You're covered.

When you use your covered card to purchase an airline or common carrier ticket, you can be eligible to receive reimbursement for your checked luggage or carry-on baggage and their contents in the event of theft or misdirection by the common carrier per trip maximum. This coverage applies to travel by air, ferry, cruise ship, train or bus. Certain terms, conditions and exclusions apply. In order for coverage to apply, you must use your covered card to secure transactions.


Roadside Dispatch

Rely on emergency roadside assistance

As a cardholder, you have access to Roadside Dispatch®, a pay-per-use roadside assistance program. Simply call 1-800-847-2869 24 hours a day/7 days a week. Roadside Dispatch will ask you where you are, what the problem is and will remain on the phone while arranging a dispatch to a reliable tow operator or locksmith. You pay a set fee per service call. No membership is required and you don’t need to pre-enroll. No annual dues. No limit on usage.
Note: Customers must pay service provider for mileage over five miles. A secondary unit being towed behind is not included but can be accommodated for an additional fee. Standard Winching applies within 100 feet of paved or county maintained road only. Additional fees may apply for winching services under certain circumstances.


Travel Accident Insurance

Travel with accident protection

When you purchase your airline ticket with your covered card you can receive accidental death and dismemberment coverage. This coverage applies to more than air travel – it also can be in place when you have used your covered card to purchase your ticket for travel via other forms of eligible transportation, such as a ferry, cruise ship, train or bus. Certain terms, conditions and exclusions apply. In order for coverage to apply, you must use your covered card to secure transactions.


Travel and Emergency Assistance Services

Count on emergency assistance while traveling

When you’re traveling or working anywhere in the world, your covered card gets you access to a multilingual call center – 24 hours a day, 365 days a year – for the assistance you need. You, your spouse and legal dependent children under 22 years of age who are traveling with you can call toll-free in the United States or collect when traveling abroad. Services include: medical and legal referrals, emergency transportation and more. Certain terms, conditions and exclusions apply. In order for coverage to apply, you must use your covered card to secure transactions.


Trip Cancellation / Trip Interruption

Add peace of mind to your itinerary

When you purchase your entire travel ticket with your covered card and you must cancel or interrupt your trip, this benefit can help reimburse you for the non-refundable cost of your fare. This coverage applies to more than air travel – it also applies when you’ve used your covered card to purchase your entire ticket for travel via other forms of eligible transportation, such as a ferry, train, bus or cruise ship. Certain terms, conditions and exclusions apply. In order for coverage to apply, you must use your covered card to secure transactions.


Trip Delay Reimbursement

Protect yourself against travel delays

When you purchase air travel with your covered card and your flight is delayed by more than twelve hours due to a covered hazard, Trip Delay kicks in. This benefit reimburses you for reasonable expenses incurred as a result of delays ($300 maximum per ticket). This coverage applies even if the delay is due to weather or equipment failure. And, this benefit is in addition to any airline vouchers you receive for food or hotels. Certain terms, conditions and exclusions apply. In order for coverage to apply, you must use your covered card to secure transactions.