Professional Association for Customer Engagement (PACE), Leadership Summit, Washington, D.C.

The impact of the CFPB led many of the conversations during the Professional Asosciation for Customer Engagement (PACE) Leadership Summit in Washington, D.C. earlier this week.

cbsi Vice President, Ken Kraetzer, actively participated in the conference conducting several interviews with industry leaders and other individuals who are creating a postive influence in the financial services industry.

As Ken returns from this event, he will provide a more comprehensive recap, detailing those items most likely to impact cbsi, its clients and the industry in general.

For now, you can follow Ken at teh conference via his twitter account (@kenkraetzer).

To access the conference agenda and brochure, click HERE.

For exclusives videos from the event, visit the cbsi YouTube Channel.

Day One Recap Intereview: